Dynamic Dost logo
Dynamic Dost logo
Avg. response: 4 business hours

Talk to Dynamic Dost

Whether you need a quote, are tracking an order, or need help with a shipment — our team is one message away. Head office and dispatch warehouse in Tiruppur, Tamil Nadu.

Our locations

Two facilities in Tiruppur

Head office handles sales, engineering, and administration. Dispatch warehouse manages inventory, packing, and outbound logistics.

Sales · Engineering

Dynamic House — Head Office

18-A, Dynamic House
Asher Nagar, 3rd Street
Gandhi Nagar Post
Tiruppur — 641603
Tamil Nadu, India
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Inventory · Dispatch

Dispatch Warehouse

18, Dynamic House
Asher Nagar, 3rd Street
Gandhi Nagar Post
Tiruppur — 641603
Tamil Nadu, India
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Nearest logistics hubs

Seaports
  • Tuticorin Port
  • Chennai Port
  • Kattupalli Port
  • Cochin Port
Airport
  • Coimbatore International Airport (CJB)
Rail head
  • Tiruppur Railway Junction

How orders work

From inquiry to delivery

Six clear steps. Every step has a defined response time so you know exactly what to expect.

  1. 01

    You send an inquiry

    Fill the RFQ form or email us your requirement. Include product type, quantity, and target delivery date.

    Response within 4 business hours
  2. 02

    We prepare a quote

    Our sales engineer sends a detailed quotation with pricing, MOQ, lead time, shipping terms, and payment options.

    Within 24 business hours
  3. 03

    Samples dispatched

    Approved quotes move to sample stage. We ship up to 5 free samples for qualification testing.

    5–7 days for sample delivery
  4. 04

    Order confirmed (PO)

    You issue a purchase order. We confirm production slot and estimated dispatch date in writing.

    Same-day PO confirmation
  5. 05

    Production & dispatch

    Batch production with QC checkpoints. Shipment scheduled with your chosen carrier.

    14–28 days depending on product
  6. 06

    Delivery & after-sales

    Tracking shared. POD auto-emailed. Any damage or shortfall resolved within 48 hours.

    48-hour claim window

Issue resolution

When things go wrong, we fix it fast

Every issue has a defined SLA. No escalation chains, no waiting weeks for a reply. Contact your account manager or email sales@dynamicdost.com.

Quality defect

Report within 7 days of delivery with photos. We arrange replacement or credit note within 48 hours of verification.

48-hour resolution

Short shipment

Reconcile against packing list. Missing pieces shipped same week with no freight charge.

Same-week fix

Transit damage

Document with POD photos at delivery. We file the insurance claim and re-ship replacement stock immediately.

Immediate re-ship

Documentation error

Wrong HS code, missing certificate, or invoice mismatch — corrected and re-issued within 24 hours.

24-hour correction

Escalation path

Level 1
Account Manager

Handles day-to-day queries, tracking, and minor issues.

Response: 4 hours
Level 2
Operations Lead

Quality claims, replacements, and shipping disputes.

Response: 12 hours
Level 3
Director

Commercial disputes and long-term contract matters.

Response: 24 hours

Business hours (IST)

Monday – Friday
9:30 AM – 7:00 PM
Saturday
9:30 AM – 5:00 PM
Sunday
Closed

Emails received outside business hours are acknowledged within 12 hours and actioned on the next working day.

Find us in Tiruppur

Click to open in Google Maps for directions.

Ready to place your first order?

Fill our RFQ form with your specs and quantities. Our sales engineer responds within 4 business hours with pricing and lead times.